The Poultry Keeper

susyrosyworzy · Joined: 05 Sep 2005 Posts: 48

The following is an email sent to you by an administrator of "The Poultry
Keeper". If this message is spam, contains abusive or other comments you find
offensive please contact the webmaster of the board at the following address:

devnul@forums.thepoultrykeeper.co.uk

Include this full email (particularly the headers).

Message sent to you follows:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Hi,

It seems a few people have had problems accessing the website over the last few
days with a very strange message about cookies and things being too long for the
request etc, etc.

I've traced it down on several peoples computers to an issue with Internet
Explorer corrupting the cookies for the website. Cookies are used by the website
so you don't have to type in your username and password each time you visit the
website. For some reason some people using IE this week have had their cookies
corrupted - why, I do not know. Whether it is specific versions or not I am not
totally sure, seeing as it seems to only be a handful that are affected.

Those that are affected can't access the forums, hence this e-mail!

The good news is the cure is quick and easy. You need to clear your cookies. In
internet explorer this is done by clicking on Tools, Internet Options, Delete
Cookies.

To warn you, you will have to re-login to websites that use cookies after you
have done this.

If that seems too drastic for you, you can find the troublesome cookie. Click on
tools, internet options, and to the right of delete cookies there is a button
called settings - click that. Now click "View files". You need to delete the
files that begin with the word "cookie:" and have "thepoultrykeeper.co.uk" in
the last part of the name.

The first option is the easiest!

If you get stuck, please mail me and I will try and help.

Best wishes,

Stephen"

debcat · Posted: Sat Jan 14, 2006 12:57 am Post subject:

A couple of people have had problems getting on to the site in the last few days.
After investigating it was found in one case at least to be cookies.
This was a general email sent out to everyone to explain the problem and how best to resolve it.
Not everyone will be affected

Debs (on behalf of the moderation team)

thewinkingtiger · Joined: 31 Aug 2005 Posts: 936 Location: East Yorkshire, UK

I got the email as well I think it was sent to all members.
I'm not having any problems on my Laptop. Although I couldn't access it from my neighbours even though there were no cookies stored. But no biggie!

stephen · Posted: Sat Jan 14, 2006 9:49 am Post subject:

It is a strange one - I've never encountered this before. My work laptops and my home PCs have no problem with IE when I tested it, yet some people are having problems. It does seem to be IE specific, though.

Lisa · Posted: Sat Jan 14, 2006 9:54 am Post subject:

The only other thing I can think of is to check that the latest windows / IE updates and security patches etc have been downloaded and applied?

stephen · Posted: Sat Jan 14, 2006 10:03 am Post subject:

The other thing I wondered was if one of these security holes has allowed the cookies to be damaged by a third-party. I know it's not very comforting, but it's the world we live in.

NannyP · Posted: Sat Jan 14, 2006 10:50 am Post subject:

Now I'm feeling paranoid and left out Crying or Very sad

Where's my email Confused

stephen · Posted: Sat Jan 14, 2006 11:02 am Post subject:

Dunno - you haven't changed mail address or anything, have you? Or a overzealous spam filter?

NannyP · Posted: Sat Jan 14, 2006 2:18 pm Post subject:

Je suis desolate. Don't think it's been spammmed, I receive all the PM one's. Never mind, I'm not having probs anyway Laughing

debcat · Posted: Sat Jan 14, 2006 2:51 pm Post subject:

same here nannyp Confused

I didn't get one either

summayah · Joined: 14 Apr 2005 Posts: 4289 Location: luton

now you'll all just have to get mozilla firefox and not have the problem.